Who we are

Our website address is:

Data Protection Legislation

We comply with the requirements of data protection legislation e.g. The Data Protection Act 2018 and the General Data Protection Regulation (also known as GDPR). We also comply with PECR (Privacy and Electronic Communications Regulations).

What personal data we collect and why we collect it

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics and their tracking cookies to monitor usage of the website.

Contact Form

We process your personal data when you contact us via our contact form. The personal data we process is as follows:

• Name
• Email
• Contact Number

Note – the legal basis for processing this data is explicit consent which is given at the point where you are required to select the checkbox prior to submitting the form.

BS EN ISO20345:2022

The purpose for the processing this data is to be able to respond to your enquiry for legitimate business purposes.

Who we share your data with

We will share your data with our Customer Relationship Management software supplier for the purpose of providing customer service related and marketing activities.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Note – we comply with all the rights of Data Subjects under applicable data protection legislation. You may find more information about this within our Data Subject Access Request Policy.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We may transfer your data outside of the United Kingdom (UK) and or the European Ecomnomic Area (EEA). All transfers must conform with the applicable data protection legislation including the requirements to ensure that appropriate additional safeguards are in place.

Your contact information

We may store your contact information on internal company IT systems and software. We will remove this data completely upon request.

Additional information

What data breach procedures we have in place

In the event of a known or suspected data breach we will notify all affected website users within 72 hours.

Data Protection Officer

Our Data Protection Officer is: